Refund Policy :
Eligibility for Refund: Refunds are only applicable for defective, damaged, or incorrect items received within 7 days of delivery.
Refund Process: Customers must contact our support team with proof (photos/videos) to initiate the refund process.
Refund Method: Approved refunds will be issued to the original payment method within 7–10 business days.
Non-Refundable Items: Sale items, gift cards, and personalized/custom-made products are non-refundable.
Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition but not completely damaged.
Return Policy :
Return Window: Products can be returned within 7 days of delivery, provided they are unused and in original packaging.
Return Conditions: Items must be in their original condition—unworn, unwashed, and with all tags attached.
Return Procedure: Customers must contact customer service to receive a return authorization before sending items back.
Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Exchange Option: If eligible, customers may choose to exchange the product instead of requesting a refund.


